Delivery Coverage
We currently ship across Pakistan only. While we aim to deliver nationwide, some remote or inaccessible areas may be subject to courier service limitations. In such cases, we will promptly inform you and explore alternate solutions if available.
Shipping Cost
We are pleased to offer free standard shipping on all orders — no minimum purchase required.
Order Processing & Delivery Time
Processing Time: Orders are processed within 2–3 business days after confirmation.
Delivery Time: Most packages are delivered within 2–3 business days post-dispatch.
However, delivery may be delayed due to factors such as:
- Weather conditions
- Public or national holidays
- Courier backlogs
- Weekend closures
Courier Partners & Tracking
We ship via trusted national courier services, including TCS, Leopards, and PostEx.
Once dispatched, you will receive a tracking number via email to monitor the shipment status.
In some cases, SMS updates may be sent directly by the courier.
Packaging & Product Safety
To ensure your artwork arrives in perfect condition, we use high-grade corrugated boxes, bubble wrap, and protective insulation. Each piece is packaged with great care to minimize any chance of damage in transit.
Damaged or Tampered Parcels
If your parcel arrives damaged or shows signs of tampering, please contact our support team immediately with photos of the issue. Once verified, we will offer a free replacement or a full refund as appropriate.
Delayed or Undelivered Orders
If your order is delayed or not delivered within the estimated timeframe:
1. First, use the tracking number provided to check the status via the courier’s website.
2. If unresolved, contact our team, and we will do our best to assist and escalate the issue.
Please note that courier-related delays are beyond our direct control, but we are committed to supporting you through any shipping concern.